Migration
5 min to readLast update on 15 September 2026

From Inkybay & Competitors

Custy does not pull settings out of Inkybay or other customizers for you. You rebuild product setup in Custy, then switch shoppers when you are ready.

Treat this as a careful move, not a one-click import. Your Shopify catalog stays put while you rebuild customization.

What to expect

Other apps store print areas, clipart libraries, and pricing in their own way. Custy uses its own product settings, Design Lab, and pricing rules. Plan time to rebuild the products that matter most first.

Step 1: Inventory what the old app does today

Before you change anything, write down what shoppers can customize today.

  • List the products that use the old customizer
  • Note which sides can be decorated on each product
  • Note sizes and colors offered
  • Note extra fees (per side, color count, setup, quantity breaks)
  • Note any theme buttons or blocks the old app added

Step 2: Install and embed Custy

Add Custy from the Shopify App Store. Turn it on in your theme so the storefront can show Customize It. Keep the old app installed while you test.

Step 3: Rebuild each product in Custy

For each product on your short list, recreate the custom setup in Custy.

  • Sync or open the Shopify product in Custy
  • Set sizes and colors (or reuse size and color sets)
  • Draw print areas and mark areas for each side
  • Attach printing types and pricing rules
  • Preview the Design Lab the way a shopper would

Step 4: Run side by side, then switch

Test Custy on a draft theme, a hidden product, or a password-protected storefront when you can. When tests pass, point shoppers to Custy and only then remove the old customizer buttons or app.

What usually cannot move automatically

These almost always need a rebuild rather than an import:

  1. 1Saved customer designs from the old app
  2. 2Clipart libraries and fonts tied to the old app
  3. 3Print-area drawings and pricing formulas
  4. 4Theme snippets that only work with the old app